Whether a person is drinking coffee, plowing a field, or telling their sister they love them, what people use to do these is not the point—their experience while using them is what matters. As much as designers like to celebrate their beautifully crafted or technologically advanced work, if the design gets in the way, it fails.

I examine the interplay between contexts, people, and design to better understand these experiences—why they fail or flourish, their inner workings, and how to design for better experiences.

Featured Research

Presenting a Digital Toolkit for Training Hyper-Observant Experience Design Researchers

Conference Presentation

Presenting a Digital Toolkit for Training Hyper-Observant Experience Design Researchers

This article describes Aspects of Experiences for Design (AoE4D), a framework supported by an online toolkit that expands undergraduate and graduate students’ perceptions when conducting observational field research necessary for […]

HCI International 2023: 12th International Conference on Design, User Experience and Usability
Copenhagen, Denmark

Multiple Intelligences for Design: A Brief Overview

Designing requires a wide range of thinking, knowledge, and skills that span the arts, humanities, and sciences. To clearly identify critical areas for learning in design, Dennis Cheatham synthesized a model […]

Design Workbench Project Sites

186 updates Last activity: November 20, 2025
from Dennis Cheatham
30 updates Last activity: May 5, 2025
from Learning Lab

Horizon Points

Intergenerational social connections research

18 updates Last activity: March 19, 2025
from Horizon Points

AI Bytes: Mar 19, 2025

AI is Judging Your Fashion Choices Dec. 17, 2024. A simple website called “They See Your Photos”…

1 updates Last activity: July 15, 2024
from Experience Design Factors

Experience Design Projects

Digital health interventions for older adults

3 updates Last activity: December 19, 2023
from Experience Design Projects
7 updates Last activity: May 16, 2023
from Living Values