Dennis Cheatham
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Whether a person is drinking coffee, plowing a field, or telling their sister they love them, what people use to do these is not the point—their experience while using them is what matters. As much as designers like to celebrate their beautifully crafted or technologically advanced work, if the design gets in the way, it fails.
I examine the interplay between contexts, people, and design to better understand these experiences—why they fail or flourish, their inner workings, and how to design for better experiences.
Featured Research
Field Notes
Regular thoughts on ways design impacts experiences in real time.
Active Research Areas
My work answers three questions.
Experience Design
What about peoples' makeup, reasoning, emotions, and surrounding environment are worth considering to guide what features of products, services, and systems will facilitate meaningful and especially memorable experiences?
Futures Thinking
How are AI and other emerging technologies reshaping human experiences and how do systems thinking and practical imagination need to adapt to people affected by complex social matters?
Learning Sciences
What learning experiences and curricular formats effectively develop experience-centered designers who are effective partners and leaders as our community and clients' needs evolve?
Design Workbench Project Sites
Project websites showcase work by transdisciplinary teams exploring ways design research and co-creation can shape experiences.
Horizon Points
Intergenerational social connections research
Experience Design Projects
Digital health interventions for older adults
Latest Stories
Updates and stories on this site.
Recent Scholarship & Speaking




